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FAQ

How are we able to offer such large discounts?

·       We negotiate the best rates possible with our hotel partners so you can offer your customers Hotel Gift Cards that provide them with discounts of up to 70% off normal market rate.  We achieve this by allowing your customers pay the best rate on offer after their gift card discount is applied. Customers simply pay the balance direct to the hotel.

How do customers book and redeem?

For ongoing campaigns and those over $5,000 we will set up a fully customised (your logo and brand colours) travel website that your members can log into to activate and redeem their discounts (vouchers or e-codes).

Your site will be a fully functional hotel search and booking site with the look and feel of your business.

 

For small or one-off campaigns, we provide a travel rewards redemption site.

Do you have customer service?

We provide complete booking service for your customers 365 days per year.

How much does it cost to set up a program?

Programs start at $5,000 including a pre negotiated number of branded gift cards at an agreed discount value designed to give you significant ROI.

Site set up is at no cost for standard solutions. Holiday prize/s are included in the cost and determined once we understand your business and campaign objectives.

Are there other benefits?

As a client of Australian Rewards Group, you, your family and staff will be eligible to book hotels and resorts via our own partner incentive program, saving up to 70% off regular rates.

You’ll also get special offers from time to time from our travel suppliers not available to the general public.

How long does it take to set up?

Please fill in the brief business needs analysis below, or call us to speak to one of our business rewards specialists. Once we identify where your rewards can deliver the most business value for you, we can have your program designed and up and running in less than a week.

Tell us about your Business

So that we can create the best, tailored customer travel incentive program for you, please fill in this short questionnaire and we will come back to you with some exciting options.

Business Cases

Check out some of our sample campaigns for ideas on how you can create your own customer travel rewards program to lift sales and increase brand loyalty.